Frequently Asked Questions

Natural Wood Disclaimer

Each piece of wood is hand cut, sanded and inspected, but please be aware that wood naturally has flaws. Not every board is the same. There may be knots, variation in wood grain and natural imperfections in your wood. We view this as an integral part of the rustic wood charm of natural wood and not as an imperfection.

Paint

The paint provided with our DIY kits is a Canadian made high quality mineral paint for indoor and outdoor use. This paint is not intended for use by children, however we recommend having an adult paint the base colour on the wood and let your child use whatever paint they'd like on the surface of the stencil.

Questions

It is SO EASY to paint and stencil your own décor. So easy, we guarantee it. If you make an error with the stencil (fold over on itself, etc) and you are completely dissatisfied, please contact us. There is a solution! We want you to be so happy with your masterpiece. If you are not happy, contact us to work it out!

Yes, we have multiple subscription boxes so you can choose the one that best suits your budget. Our boxes are bi-monthly. Seasonal and Holiday are opposite months so you can order both for a monthly subscription.

We also have monthly subscription boxes!

No, these are one time use stencils

All stencils are mix and match but are dependent on size of wood. You may substitute any stencil in any DIY kit as long as it matches the same size of wood block.

We ship to Canada and the United States with flat rate shipping by province and country. See our shipping policy under help for more information.

In-store Pickup

We offer in store pickup for all online orders. There will be no shipping charges with local pickup. After placing your order and selecting local pickup at checkout, your order will be prepared within 2 to 4 business days. We will send you a confirmation email when your order is ready to be picked up.

We will prepare and ship your order in 2 to 4 business days.