Subscription FAQ's

Questions regarding our subsciption products.

Questions

Bi-Monthly Holiday Deluxe:

Your first subscription will be charged on the purchase date. Subsequently, you will be charged 25tth of the following months: December, February, April, , August & October. If your first subscription was purchased in November, your next charge will be February 25th

Bi-Monthly Holiday:

Your first subscription will be charged on the purchase date.   You will be charged  16th of the following months:  January, March, May, July, September & November.  If your first subscription was purchased in February, your next charge will be March 16th.   If your first purchase was in January, your next charge will be March 16th. 

Monthly (Holiday & Seasonal):

Your first subscription will be charged on the purchase date. Every month thereafter you will be charged on the 1st of the month. 

Quarterly Seasonal:

Your first subscription will be charged on the purchase date.   Subsequently, you will be charged 16th of the following months:  February, May, August & November.    If your first subscription was purchased in November, your next charge will be February 22nd. 

You can cancel at any time with a minimum of 7 days notice prior to the next subscription release. You can skip an order or cancel.

Of course, you can substitute the theme (stencils) or paint colours. Just send us an email 7 days prior to the shipping date.

Bi-Monthly Holiday Deluxe:

Subscription boxes are shipped on the 1st of September, November, January, March, & May. If this is your first subscription, we will ship as soon as we can (regardless of order date).

Bi-Monthly Holiday:

Subscription boxes are shipped on the 22nd of every other month. If this is your first subscription, we will ship as soon as we can (regardless of order date).

Monthly (Holiday & Seasonal):

Subscription boxes are shipped on the 3rd of every month. If this is your first subscription, orders received before the 20th of the month, will receive the "current" month box and will be shipped upon ordering.   The secondbox will ship on the 3rd  of the next month.    Orders received on or after the 20th of the month will ship per the schedule.

Quarterly Seasonal:

Subscription boxes are shipped on the 22nd of February, May, August & November.  If this is your first subscription, we will ship as soon as we can (regardless of order date).

*Exception: If Shipping date falls on a Sunday/Monday or Holiday, all boxes will be sent or available for pick up on the following business day.

Cost is a Flat Rate Fee of $15 (Canada Only) to ship each DIY box at the specified shipping interval.

Local Pick Up available in Windsor/Essex Ontario using LocalPickUp in discount code at checkout.